The Royal Flying Doctor Service (RFDS) Victoria does not accept patient information by email, including GP referrals and test results.
RFDS is bound by the Privacy Act, including the Australian Privacy Principles. This policy directs how we collect, use, hold and disclose personal information about individuals. Standard unencrypted email is not a supported method of sharing patient details with stakeholders as it is not secure.
The Flying Doctor Telehealth (FDT) platform supports secure file sharing, assisting with getting patient information including referrals and test results to specialist safely to ensure adequate preparation for appointments. Contact the FDT team to learn more about the benefits of secure file sharing on the telehealth platform.
Flying Doctor Telehealth team phone: (03) 8412 0444