What is it?
Health Literacy is the ability to obtain, process, navigate and understand basic health information and services needed to make appropriate health decisions.
Flying Doctor Telehealth aim to prioritise the heath literacy needs of patients using the service. We want to ensure patients feel confident and empowered to ask questions during telehealth appointments. A health literacy resource was developed to help patients to get the most out of every telehealth appointment. The resource is a focused sheet of questions for patients to use before and during appointments.